Frequently asked questions
PASSWORDS and ACCOUNTS
Please visit the Self-Registration page and select ‘Change an SSO (Webauth) password’.
Please contact one of the mail list owners.
Please go to the Password Manager on your device by clicking on the key icon and enter your username (or use another device to access it). Then select ‘Unlock my account’ on the menu.
Please note CONNECT accounts will automatically unlock after 30 minutes.
If all else fails, please contact the Service Desk at 01865 6 12345 or via email at firstname.lastname@example.org.
Some applications are already available in the Oxford Applications Installer - if you cannot see listed the application you need, please fill in the Service Request via the Self Service page.
If you use an Apple computer or a non-CONNECT computer, please contact Gardens and Museums IT via email at email@example.com or via phone at 01865 2 88188.
CHORUS Phone System
APPLE – MAC
If your computer has already been enrolled with JAMF (Apple Management Software), some applications will already be available in the ‘Self-Service’ app - if not, please contact Gardens and Museums IT via email at firstname.lastname@example.org or via phone at 01865 2 88188.